Returns & Exchanges

At Coopers Rural & Hardware, we stand behind the quality of our agricultural and hardware supplies. If you are not completely satisfied with your purchase, we offer a 30-day return policy for most items in their original, unused condition.

1

Verify Eligibility

Ensure your item is in its original packaging, unused, and includes all parts or manuals. Proof of purchase is required for all returns and exchanges.

2

Contact Support

Reach out to our customer service team or visit us in-store to initiate the return process and receive a Return Merchandise Authorization if shipping the item back.

3

Package Your Item

Securely pack the goods to prevent damage during transit. For heavy rural equipment, please contact us to coordinate specialized freight collection if necessary.

4

Receive Refund or Exchange

Once our team inspects the returned items, we will process your refund to the original payment method or facilitate an exchange for a more suitable product.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing